Standard Shipping
All Shipping is provided by UPS Home Delivery. Faster shipping options are available upon request for an additional fee.
All U.S. mainland system orders include a $50 shipping fee (unless free shipping coupon is used). Canada, Alaska, Hawaii, U.S. Territories, APO’s, Puerto Rico shipping incur a $75 shipping fee.
Customers are provided a tracking number within 24 hours of shipped system.
All orders are shipped insured and requiring a signature at delivery. If you are not available at time of delivery please make arrangements with the shipper to pick up from their location.
We only ship to billing address of credit card used to complete transaction.
Our Return Policy
You do have a 30 day return policy on computers purchased (starting from date tracking shows delivered). If you decide to return the system you will be responsible for the insured shipping and charged a restocking fee of 20% of the total purchase price, no exceptions. This policy does not apply to DOA equipment.
Computer systems returned with missing or swapped components (i.e., keyboard, mouse, graphics card, etc) will not be refunded and it will be the responsibility of the customer to pay for return shipping of item.
If a computer arrives to us damaged due to improper shipping or from shipper fault and no insurance is provided to cover damage, we cannot refund the item and you are responsible for return shipping.
If an item arrives to you damaged, please notify us within 5 business days of tracking showing delivered to your address. so we can exchange that item. If an item arrives not fitting the description, we will pay for return shipping for the item for replacement.